Shipping Policy

1. Overview

At Mini Sweet Scent, we aim to provide a smooth and reliable shipping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered.

By placing an order, you agree to the terms described below.

2. Order Processing Time

• Orders are typically processed within 1–3 business days
• Processing time may be extended during peak seasons, promotions, or holidays
• Orders are not processed on weekends or public holidays

Once your order is processed, it will be shipped and you will receive a confirmation.

3. Shipping Time

Estimated delivery times vary depending on your location:

• Standard Shipping: 7–15 business days
• International Shipping: 7–20 business days

Please note:

• Delivery times are estimates and not guaranteed
• Delays may occur due to logistics, customs, or unforeseen circumstances

4. Shipping Fees

• Shipping fees are calculated at checkout
• Free shipping promotions may be offered from time to time

All applicable shipping costs will be clearly displayed before completing your purchase.

5. Order Tracking

• Tracking information will be provided once your order is shipped
• It may take several days for tracking updates to appear

Customers are responsible for monitoring their shipment using the tracking details provided.

6. Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for:

• Incorrect or incomplete addresses
• Failed delivery attempts due to customer error

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

7. Lost or Delayed Packages

While we work with reliable shipping partners, delays can happen.

• If your package is delayed, please allow extra time before contacting support
• If a package is confirmed lost, we will assist in resolving the issue when possible

We are not responsible for delays caused by shipping carriers or customs.

8. Customs, Duties & Taxes

For international orders:

• Customers are responsible for any customs duties, taxes, or import fees
• These charges are not included in the product or shipping price

Customs policies vary by country and may cause delays beyond our control.

9. Partial Shipments

In some cases, orders may be shipped separately depending on product availability.

If this occurs:

• You will receive separate shipments at no additional cost

10. Order Cancellation & Changes

• Orders can only be modified or canceled within 12 hours of placement
• After this time, orders may already be processed and cannot be changed

11. Damaged or Missing Items

If your order arrives damaged or incomplete:

• Contact us within 7 days of delivery
• Provide your order number and photo/video evidence

We will review the issue and provide a solution.

12. Contact

For any shipping-related questions, please contact us through your official store communication channel.

13. Agreement

By placing an order with Mini Sweet Scent, you agree to this Shipping Policy.